Zhejiang Galaxy Fuse Co., Ltd. Training for New Hires – International Trade Sales Department 2

To continuously enhance the professional competence and service level of the sales team, and to ensure that newly recruited members can quickly integrate into their roles and serve customers with precision, Zhejiang Galaxy Fuse Co., Ltd. (hereinafter referred to as “Galaxy Fuse”) successfully held a specialized internal training session from March 26 to 27, 2026, for new members of International Trade Sales Department 2 Centered around the theme of "Empowering Sales with Technology, Ensuring Service with Standards," the training covered three core modules: product technology explanation, standardized sales process drills, and on-site factory walkthrough of all production processes.The goal is to build a high-quality foreign trade sales team that possesses product knowledge, strong communication skills, and the ability to collaborate effectively with production.

Technology First: Engineers Explain Fuse Core Knowledge in Detail

On the first day of the training, senior engineers from the Galaxy Fuse technical department delivered systematic instruction on the working principles, product classifications, key parameters, selection criteria, and common application scenarios of the Galaxy Fuse fuses. The course covered not only the technical differences among main products such as Low-Voltage Fuses, High-Voltage Fuses, and Photovoltaic Fuses and New Energy Vehicle Application Fuses, but also analyzed fuse selection logic and fault diagnosis methods under different operating conditions through typical industry case studies.

Through clear explanations and on-site Q&A sessions, the new sales members gained a more precise and comprehensive understanding of the products—from design logic to performance boundaries. Participants noted that only by truly understanding the "why" behind the products can they provide professional and reliable solutions when addressing customer inquiries, thereby earning customer trust.

Standards as the Guideline: Standardized Sales Process Training Enhances Service Consistency

Sales is not merely about delivering products; it is about representing the company's professional image. During the sales process training segment, the head of International trade sales systematically explained the full-process standards—from inquiry response, quotation preparation, contract signing, order follow-up, to after-sales service—drawing on the Galaxy Fuse years of accumulated customer communication experience and international trade practices.

The training emphasized three key competencies: first, the ability to uncover customer needs by accurately identifying pain points through structured questioning; second, the ability to present solutions by recommending suitable products based on different market and voltage requirements while clearly explaining the selection rationale; and third, the ability to handle exceptions, including standardized response strategies for scenarios such as delivery date changes, logistics anomalies, and technical inquiries. Through process walkthroughs and case study reviews, the new members further consolidated their awareness of standard procedures in simulated real-world scenarios, ensuring that future customer interactions are consistent, professional, and efficient.

Looking Back at the Journey: Tracing Development History in the Showroom, Deep Dive into Product Matrix

As the highlight of the first day's training, Ms. Zheng Hao(President of Zhejiang Galaxy Fuse Co.,Ltd.)personally led the new members of International Trade Sales Department No. 2 to the Galaxy Fuse product showroom, delivering an immersive on Galaxy Fuse development history and product categories. From the technical breakthroughs in the early start-up phase, to capacity expansion at key milestones, and to recent international certifications and market achievements in the new energy and photovoltaic sectors, the President traced a vivid timeline of the Galaxy Fuse journey to becoming a well-known brand in the industry.

Inside the showroom,Ms. Zheng Hao explained the design philosophy, application scenarios, and technology iteration logic of each fuse series, covering core application areas such as power distribution, industrial automation, photovoltaic energy storage, electric vehicles, and charging facilities. By comparing the structural upgrades and material optimizations across different product generations, the new members gained a deep understanding of the company's development philosophy: "Integrity in business, diligent management, technological innovation, and pragmatic growth." Ms. Zheng Hao emphasized, "Sales is not just about selling products; it is about conveying the craftsmanship ethos we have accumulated over twenty years. Only by truly understanding where the factory came from and why our products excel can we tell the Galaxy Fuse story effectively to international customers."

This session not only enhanced the new sales members' sense of identity and pride in the Galaxy Fuse brand, but also helped them establish a macro perspective to examine the relationship between products and markets from the strategic level of the enterprise, laying a solid foundation for providing consultative sales to customers in the future.

On-Site Deep Dive: Walking into the Production Workshop to Deepen Understanding of Product Processes

To help new sales members build an intuitive understanding of the product manufacturing process, Zhejiang Galaxy Fuse Co.,Ltd.specially arranged a factory walkthrough session for the sales team on the second day of the training. Led by the workshop manager, the participants toured different production workshops and assembly lines of Galaxy Fuse, including the Solar Photovoltaic Fuse Series Workshop,Cylindrical Type Fuse Series Workshop, NH(NT) Fuse Series Workshop, Dust-Free Sheet Production Workshop, automated assembly line, pad-printing workshop, standardized spare parts warehouse, finished goods warehouse, packaging and shipping area. They also learned about the core production processes of Galaxy Fuse: stamped parts, injection molding, fuse-element spot welding, quartz sand filling, dispensing-based sealing, press assembly,energization tests, interrupting capacity tests, and resistance tests.

At each production step of Galaxy Fuse, production engineers explained in detail the quality control points of that process and common influencing factors. The sales members not only witnessed the complete transformation of products from raw materials to finished goods, but also gained a deep understanding of how each process affects product quality and delivery lead time. The training emphasized that when sales personnel can accurately assess production progress during order follow-up and quickly communicate special requirements to the workshop, information gaps can be significantly reduced, delivery efficiency improved, and product quality enhanced. This session further strengthened the sales team's sense of responsibility in "guaranteeing quality for customers."

Training Outcomes and Future Outlook

After two days of intensive learning and hands-on practice, one participant commented: "This training was substantial in content and rich in format. It combined theoretical depth with real-world work scenarios, helping us build a complete knowledge chain that spans product technology, sales execution, and production coordination."

Zhejiang Galaxy Fuse Co.,Ltd. has always believed that a professional sales team is the most reliable bridge connecting the factory with its customers. Looking ahead,Yinrong will continue to organize regular joint training sessions involving technology, sales, and production, continuously optimizing the onboarding system for new employees to serve global customers with greater professionalism. We firmly believe that only when the sales team itself can "fuse away" ambiguity and uncertainty can it deliver safe, reliable, and efficient current protection solutions in every customer collaboration.

If you have any needs regarding Galaxy Fuse products and services, please feel free to contact our foreign trade sales team or leave your contact information below. We will work with you to safeguard every aspect of electrical safety with a more professional attitude and more standardized processes.

Training Outcomes and Future Outlook

After two days of intensive learning and hands-on practice, one participant commented: "This training was substantial in content and rich in format. It combined theoretical depth with real-world work scenarios, helping us build a complete knowledge chain that spans product technology, sales execution, and production coordination."

Zhejiang Galaxy Fuse Co.,Ltd. has always believed that a professional sales team is the most reliable bridge connecting the factory with its customers. Looking ahead,Yinrong will continue to organize regular joint training sessions involving technology, sales, and production, continuously optimizing the onboarding system for new employees to serve global customers with greater professionalism. We firmly believe that only when the sales team itself can "fuse away" ambiguity and uncertainty can it deliver safe, reliable, and efficient current protection solutions in every customer collaboration.

If you have any needs regarding Yinrong products and services, please feel free to contact our foreign trade sales team or leave your contact information below. We will work with you to safeguard every aspect of electrical safety with a more professional attitude and more standardized processes.